Permanent Credit Controller vacancy at SAMPRA

Permanent Credit Controller vacancy at SAMPRA

Deadline: 02 August 2024

Location: Parktown, Johannesburg

Permanent Credit Controller vacancy at SAMPRA

SAMPRA, a non-profit company based in Parktown, has a vacancy for a permanent Credit Controller. This position reports into the Manager: Licensing and Revenue Administration. SAMPRA issues licences to music users and collects, manages, and distributes royalties on behalf of its members.

MAIN PURPOSE

Collect all outstanding revenue by communicating with customers and resolving all their queries. Play a supporting role to the Finance Team when required.

 Key Responsibilities

  • Contact all customers with outstanding debt per prescribed protocols and request payment.
  • Record notes on each customer interaction per internal system requirements.
  • Resolve customer queries and communicate outcomes to line manager.
  • Identify, investigate, and allocate customer receipt per bank statement with supporting documents.
  • Verify proof of payments received to bank statements.
  • Process refund and journal requests according to internal protocol.
  • Investigate and allocate unallocated receipts.
  • Investigate and match unmatched receipts.
  • Complete and submit vendor forms.
  • Verify completeness and accuracy of computer-generated invoices, credit notes, early settlement discount credit notes and bad debt credit notes.
  • Prepare Accounts Receivable reconciliation and analysis reports.
  • Process monthly Customer Statement Report on scheduled dates and ensure all customer transactions (invoices, Credit, Notes, Journals) have been processed prior to statement run.
  • Assist with year-end audits.
  • Perform all related administrative tasks.

MORE OPPORTUNITIES:

REQUIREMENTS

  • Matric with Accounting or relevant Diploma with a recognised institution.
  • Working experience in Sage Evolution or related system.
  • 2-3 years’ experience in a credit control environment.
  • Attention to detail.
  • Verbal and written communication skills.
  • Above average customer service skills.
  • Ability to work in a team and alone.
  • Ability to be firm yet professional.
  • Proficiency in Excel and Outlook.
  • Mature and emotionally intelligent.
  • An attractive work attendance record.

How to apply

Should you possess all the above qualities and meet most of the requirements, please email a concise CV and certified copies of your qualifications and/or transcripts to recruitment@sampra.org.za and use Credit Controller as your subject line by close of business on 02 August 2024.

Should you not hear from SAMPRA six weeks after the closing date, consider your application as unsuccessful as communication will only be entered into with shortlisted applicants.

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