Account Management Consultant vacancy at Standard Bank
Deadline: Ongoing / Not specified
Location: Johannesburg, South Africa
Account Management Consultant vacancy at Standard Bank
Standard Bank is recruiting and accepting applications for Account Management Consultant vacancy.
Description: To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.
Qualifications
- Type of Qualification: Higher Certificate or Diploma
Experience Required
- Credit Risk – PPB
- Risk & Corporate Affairs
- 3-4 years
- Inbound and Outbound contact centre experience – early, late and legal collections
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- TMF Group Internships 2024 / 2025
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Conveying Self-Confidence
- Establishing Rapport
- Exploring Possibilities
- Following Procedures
- Interpreting Data
- Making Decisions
- Producing Output
- Showing Composure
- Taking Action
Technical Competencies:
- Active Listening
- Contact Centre Customer Relationship Management
- Electronic Communications & Devices
- Query Resolution
- Telephone Caller Handling
- Verbal Communication
How to apply
To apply, visit Standard Bank careers portal.
Note: Incomplete applications will not be considered.
Applicants who have not received any correspondence from Standard Bank within six weeks from the closing date can consider themselves unsuccessful.
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