Capitec Bank Recruitment (September 2024)

Capitec Bank Recruitment (September 2024)

Deadline: Ongoing / Not specified

Location: South Africa

Capitec Bank Recruitment

Capitec Bank South Africa is recruiting and accepting applications for the following vacancies:

Service Consultant

Purpose Statement: To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better.

Experience

Minimum:

  • 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”

Ideal:

  • More than 1 year’s client service experience within a retail/ financial/ banking environment
  • Demonstrated track record of engaging in a sales and client facing environment 

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Commerce or Similar
  • Certification in Finance or Banking

Knowledge

Minimum:

Knowledge and understanding of:

  • Basic calculations
  • Retail/consumer service environment

MORE OPPORTUNITIES:

Ideal:

Knowledge and understanding of:

  • Capitec Bank Products
  • Internal business processes and procedures
  • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

Skills

  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Bank Better Champion

Purpose Statement: To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience

Minimum:

  • No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

  • Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Knowledge

Minimum:

  • Basic calculations 
  • How to engage with people
  • Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

  • Knowledge of bank branch environments
  • Knowledge of Capitec Bank products and business processes (internal)

Skills

  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Interpersonal & Relationship management Skills

How to apply

To apply, visit Capitec careers portal.

Conditions of Employment

  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

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