Capitec Bank Vacancies: Open Jobs/Application Guide
Deadline: Ongoing
Location: South Africa
Capitec Bank Vacancies
Capitec is recruiting and invites suitable candidates to apply for the following positions:
Bank Better Champion
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- Some client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Knowledge
Minimum:
- Basic calculations
- How to engage with people
- Clarity and understanding of own aspirations, being ambitious and keen to learn.
Ideal:
- Knowledge of bank branch environments
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
Service Consultant
Purpose Statement: To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better.
Experience
Minimum:
- 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client facing environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Commerce or Similar
- Certification in Finance or Banking
Knowledge
Minimum:
- Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
Ideal:
- Knowledge and understanding of:
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
Business Banker
Purpose Statement: To provide a business centre-based Business Banking sales and service function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.
Experience
Minimum:
- Banking experience of at least 3 years
- Experience of managing a portfolio of business customers with a service and financial analysis focus.
- Experience in preparing and motivating Credit applications
- Cost control and sales management
Ideal:
- 1+ yr spent in the Business Banking environment preparing and motivating credit application
Qualifications (Minimum)
- Diploma in Commerce or Finance
Qualifications (Ideal or Preferred)
- FAIS accredited as Key Individual and approved by FSCA
Knowledge
Minimum:
- Customer relationship management (CRM) principles and techniques
- How to interpret financial statements, balance sheets and basic financial ratios
- Standardized business banking transactional products and other core products relevant to small enterprises
- Business banking product offerings
- Understanding of collateral and balance sheets
- Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective
- Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes
- Knowledge of competitors offerings
- Regulations, Acts and Codes related to the banking environment.
- Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA)
Ideal:
- Features, benefits and value propositions of the respective company product/service offerings.
- Current taxation laws as they apply to customers.
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions
Skills
- Interpersonal & Relationship management Skills
- Analytical Skills
- Negotiation skills
- Problem solving skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Commercial Thinking Skills
- Strategic Thinking Skills
- Communications Skills
- Influencing Skills
- Attention to Detail
- Decision making skills
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Conditions of Employment
- Clear criminal and credit record
- Willingness to work flexible hours (including Saturdays and Public Holidays)
Online Application
To apply for Capitec Bank Vacancies, follow these steps:
1. Creating an Account : To begin the application process, you must first create an account on the Capitec Careers website . To register, click on the “create account” button and provide the necessary information, including your name, email address, and password. Once you have completed the registration process, you can log in to your account to browse available job opportunities .
2.Browsing Job Opportunities : After logging in to your account, you can search for available job opportunities based on your interests and qualifications . Make sure to check each category for available vacancies that suit your credentials and environment.
3.Applying for a Job Position : Once you have identified a job opportunity that matches your interests and qualifications, click on the “Apply now” button to submit your application . You will be required to provide personal information such as your name, contact details, education history, work experience, and skills relevant to the position you are applying for . Ensure that you meet the minimum requirements for the position before applying.
4.Following Up on Your Application : After submitting your application, you can track its progress through your Capitec Careers account dashboard . The bank usually takes a few weeks to review applications and contact shortlisted candidates for an interview .
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