Client Care Agent vacancy at Capitec Bank
Deadline: Ongoing / Not specified
Location: Bellville, South Africa
Client Care Agent vacancy at Capitec Bank
Capitec Bank is recruiting and accepting applications for Client Care Agent vacancy.
Purpose Statement
- To provide administrative service and support to Capitec Bank’s clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.
- To provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services.
Minimum Experience:
- 1 – 2 years inbound contact centre
- Customer service experience
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
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Minimum Knowledge:
- Call centre processes and procedures
- Customer care and service protocol
Skills
- Communications Skills
- Problem solving skills
- Telephonic / Call skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
Application
To apply, visit Capitec Bank careers portal.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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