Customer Service Clerk vacancy at ABSA
Deadline: 13 February 2025
Location: Verulam, South Africa
Customer Service Clerk vacancy at ABSA
ABSA is recruiting and accepting applications for Customer Service Clerk vacancy.
Summary: To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.
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Description
Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests
Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes
Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa’s risk and compliance policies and procedures as well as legal and regulatory requirements.
Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively
Self-development: Owning and being proactive about own training and development
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
How to apply
To apply, visit ABSA careers portal.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
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