Full time Junior Bank Teller vacancy at ABSA

Full time Junior Bank Teller vacancy at ABSA

Deadline: 27 November 2024

Location: Tsakane, South Africa

Full time Junior Bank Teller vacancy at ABSA

ABSA is recruiting and accepting applications for Full time Junior Bank Teller vacancy.

Summary: To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.

Description

Execute cash & related transactions:

  • Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached
  • Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers
  • Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls

MORE OPPORTUNITIES:

Customer Service:

  • Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions
  • Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
  • Provide Regular feedback to customers on the progress of their enquiries
  • Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers
  • Report customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers
  • Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
  • Ensure accuracy and efficiency when engaging with the customer.

Education

  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

How to apply

To apply, visit ABSA careers portal.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.

Careers Office is on Social media platforms for more updates, follow our WhatsApp channel.

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