Half-day Administration Assistant vacancy at Faircape
Deadline: Ongoing / Not specfied
Location: Southern Suburbs, South Africa
Half-day Administration Assistant vacancy at Faircape
Faircape is recruiting and accepting applications for Half-day Administration Assistant vacancy.
Responsibilities:
Telephonic & Email Enquiries
- Serve as the first point of contact for all subacute and long-term care enquiries.
- Provide accurate information to families, case managers, and healthcare professionals about admission criteria, services offered, patient suitability, and availability.
- Follow up on enquiries and maintain a clear communication log to ensure prospective admissions are managed efficiently.
- Prioritisation Expert: Filtering through emails and correspondence to determine what’s critical. Your ability to anticipate needs and flag urgent matters will keep the Clinical Manager informed .
- Ad Hoc Support: Be the extra pair of hands and eyes that keep things running smoothly.
Facility Tours
- Schedule and conduct professional, informative tours of the Tokai Estate healthcare facility for prospective patients, families, and referring clinicians.
- Highlight the unique features of our rehabilitation programs, living environment, and the multidisciplinary support available to patients.
- Ensure follow-up communication after tours to assist families in the decision-making process.
Report Management
- Collate and review all incident reports related to Tokai Estate patients, ensuring reports from allied health professionals are submitted within the required timeframe.
- Forward completed reports to the Clinical Manager for review and further action.
- Extend oversight to the entire group by overseeing incident reports from all the villages within the Southern Suburbs and uploading them to Monday.com for visibility and tracking.
- All reports requiring sign-off by the Clinical Manager should be reviewed. This includes not only incident reports, but also long-term reports and day pass requests.
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Requirements:
Qualifications
- Tertiary qualification in Healthcare Administration, Office Administration, or a related field (advantageous)
Experience and Knowledge
- Experience in a healthcare or clinical environment is highly desirable
Skills and Attributes
- Strong administrative and organizational skills – able to manage multiple tasks, files, and schedules efficiently
- Excellent communication skills – both written and verbal, with the ability to interact professionally with medical staff, patients, and families
- Attention to detail – particularly in handling patient information, incident reports, and documentation
- Proactive problem-solving abilities – able to anticipate needs and act independently when required
- Discretion and confidentiality – essential when handling sensitive patient or clinical information
- Reliable and trustworthy – dependable in managing administrative duties accurately and on time
- Flexible and adaptable – open to taking on varied responsibilities in a dynamic care environment
- Ethical and respectful – demonstrates integrity, respect, and professionalism in all interactions
Specific Requirements
- Please attach solid and positive written recommendation letters
- Clear health record
- Clear credit record
- No criminal record
Working Hours – Normal working days are Monday to Friday, 08h00 to 12h00
How to apply
To apply, Visit Faircape careers portal.
Faircape offers a market related salary. The amount offered will be dependent on qualifications, experience, and other market-related factors.
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.
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