Half-day Administration Assistant vacancy at Faircape

Half-day Administration Assistant vacancy at Faircape

Deadline: Ongoing / Not specfied

Location: Southern Suburbs, South Africa

Half-day Administration Assistant vacancy at Faircape

Faircape is recruiting and accepting applications for Half-day Administration Assistant vacancy.

Responsibilities:

Telephonic & Email Enquiries

  • Serve as the first point of contact for all subacute and long-term care enquiries.
  • Provide accurate information to families, case managers, and healthcare professionals about admission criteria, services offered, patient suitability, and availability.
  • Follow up on enquiries and maintain a clear communication log to ensure prospective admissions are managed efficiently.
  • Prioritisation Expert: Filtering through emails and correspondence to determine what’s critical. Your ability to anticipate needs and flag urgent matters will keep the Clinical Manager informed .
  • Ad Hoc Support: Be the extra pair of hands and eyes that keep things running smoothly.

Facility Tours

  • Schedule and conduct professional, informative tours of the Tokai Estate healthcare facility for prospective patients, families, and referring clinicians.
  • Highlight the unique features of our rehabilitation programs, living environment, and the multidisciplinary support available to patients.
  • Ensure follow-up communication after tours to assist families in the decision-making process.

Report Management

  • Collate and review all incident reports related to Tokai Estate patients, ensuring reports from allied health professionals are submitted within the required timeframe.
  • Forward completed reports to the Clinical Manager for review and further action.
  • Extend oversight to the entire group by overseeing incident reports from all the villages within the Southern Suburbs and uploading them to Monday.com for visibility and tracking.
  • All reports requiring sign-off by the Clinical Manager should be reviewed. This includes not only incident reports, but also long-term reports and day pass requests.

MORE OPPORTUNITIES:

Requirements:

Qualifications

  • Tertiary qualification in Healthcare AdministrationOffice Administration, or a related field (advantageous)

Experience and Knowledge

  • Experience in a healthcare or clinical environment is highly desirable

Skills and Attributes

  • Strong administrative and organizational skills – able to manage multiple tasks, files, and schedules efficiently
  • Excellent communication skills – both written and verbal, with the ability to interact professionally with medical staff, patients, and families
  • Attention to detail – particularly in handling patient information, incident reports, and documentation
  • Proactive problem-solving abilities – able to anticipate needs and act independently when required
  • Discretion and confidentiality – essential when handling sensitive patient or clinical information
  • Reliable and trustworthy – dependable in managing administrative duties accurately and on time
  • Flexible and adaptable – open to taking on varied responsibilities in a dynamic care environment
  • Ethical and respectful – demonstrates integrity, respect, and professionalism in all interactions

Specific Requirements

  • Please attach solid and positive written recommendation letters
  • Clear health record
  • Clear credit record
  • No criminal record

Working Hours – Normal working days are Monday to Friday, 08h00 to 12h00

How to apply

To apply, Visit Faircape careers portal.

Faircape offers a market related salary. The amount offered will be dependent on qualifications, experience, and other market-related factors.

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.

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