Insurance Claims Agent vacancy at Capitec Bank

Insurance Claims Agent vacancy at Capitec Bank

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Insurance Claims Agent vacancy at Capitec Bank

Deadline: Ongoing / Not specified

Location: Bellville, South Africa

Insurance Claims Agent vacancy at Capitec Bank

Capitec Bank is recruiting and accepting applications for Insurance Claims Agent vacancy.

Purpose Statement: To administer and handle all administration on insurance claims, matters and queries to ensure efficient processing and client service.

Minimum Experience:

  • At least 1-year hands-on experience in assessing or administration of non-medical credit insurance claims, including verifying claim validity and determining settlement outcomes.
  • Experience working within the legal and regulatory frameworks of the insurance industry.

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • National Diploma

Minimum Knowledge:

  • Familiarity with financial risk analysis and understanding of credit policies.

Ideal:

  • Treating Customers fairly (TCF)
  • Financial Intelligence Centre Act (FICA) 
  • Protection of Personal Information Act (POPI)
  • Financial Advisory and Intermediary Services (FAIS)

Key responsibilities

  • Assess non-medical credit life claims (e.g., retrenchment and death claims) to ensure validity.
  • Provide excellent customer service through accurate and timely claims processing, adhering to turnaround times.
  • Manage daily workflow processes in accordance with the company’s established procedures.
  • Execute any ad hoc requests/assignments that are in line with/relevant to the role, department, division, Capitec Bank business and/or development plan.

MORE OPPORTUNITIES:

Skills

  • Communications Skills
  • Reporting Skills
  • Administration Skills
  • Attention to Detail
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

  • Clear criminal and credit record

How to apply

To apply, visit Capitec careers portal.

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Careers Office is on Social media platforms for more updates, follow our WhatsApp channel.

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