Junior Customer Service Officer vacancy at ABSA
Deadline: 20 November 2024
Location: Randburg, South Africa
Junior Customer Service Officer vacancy at ABSA
ABSA is recruiting and accepting applications for Junior Customer Service Officer vacancy.
Summary: To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.
Description
Customer Service:
- Respond efficiently, accurately and courteously to all customer service matters, complaints, requests
- Support the development and maintenance of processes in Customer Services Centre
- Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes
- Monitor and control risk associated with the Customer
- Ensure that all activities performed in providing Customer Services comply in all respects with Absa’s risk and compliance policies and procedures as well as legal and regulatory requirements
MORE OPPORTUNITIES:
- Client Analyst vacancy at Nedbank
- Sasria Graduate Internship 2024 / 2025
- PSG Bursary 2025 for South African Students
Stakeholder Management:
- Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively
Self-development:
- Owning and being proactive about own training and development
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Application
To apply, visit ABSA recruitment portal.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised.
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