Learnership Programme at Bidvest Insurance: Apply Today

Deadline: 16 September 2025

Location: Durban, KwaZulu-Natal

Learnership Programme at Bidvest Insurance

Bidvest Insurance is currently accepting applications for Learnership Programme.

Duties and Responsibilities

Provide policy holders with exceptional service and customer experience whilst dealing with all types of
queries relating to claim and policy benefits etc.
Responsible for capturing claims correctly and accurately.
Confirm that the claim information is correct and valid.
Check the status of the policy & receipt of premium (current and up to date), to facilitate claim processing.
Responsible for ensuring that all the required supporting documentation is obtained and attached to the claims administration system to comprehensively assess the claim.
Responsible for managing queries raised by policy holders, supplier and internal stakeholders relating to claims.
Process refunds to clients, dealers or finance houses when required.
Process payments to clients and suppliers when required.
Correspondence to clients with respect to claims outcomes and requirements for future claims to manage claims.
Ensure that all interactions and developments are well documented on the claims administration systems.
Responsible for the timely resolution of queries that require intervention/correction.
Update policy information on the system when information changes
Responsible managing all telephonic queries in a professional and efficient manner.
Ensure the principles of TCF (Treating Customers Fairly) are embedded in all customer interactions.

MORE OPPORTUNITIES:

Qualifications

Knowledge and skills

Interested candidates to please submit their CV to: jobs@bidvestinsurance.co.za

Should you not hear from us within 2 weeks from date of application, please consider yourself unsuccessful.

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