Old Mutual: Receptionist Vacancy

OMIG Receptionist

Your time is now to be your exceptional best at Old Mutual!

Job Description

We are recruiting an energetic receptionist who can manage one of the Old Mutual Investment Group reception desks and, importantly, innovate and improve the standard of front-line servicing for visitors and callers. The successful candidate will be confident, driven, focused, and committed to helping the companies within the group delivering investment performance to our clients.

Key Result Areas

Responsible for operating the switch board, directing callers, resolving queries, and taking messages in a professional and efficient manner.
Greeting internal and external visitors in a professional and efficient manner, directing them to their meeting venue if required, either assisting with their queries and meeting requirements or ensuring they are assisted.
Establish and maintain harmonious working relationships with supervisors, co-workers, and clients.
Directing and assisting the catering staff with refreshments for visitors and guests
Providing a welcoming, helpful, friendly, and efficient Old Mutual Investment Group reception that portrays the brand personality in being ‘trusted, confident, sleek, sophisticated, sound and spirited.’
Co-ordinating the Old Mutual Investment Group Entrance 1 & 2 meeting venues, including prioritising the allocation of rooms, facilitating external OM venues, and coordinating parking and airport transfers where necessary.
Ensuring that the Old Mutual Investment Group meeting venues and reception area are stocked and tidied and together with the Group IT Helpdesk, that the electronic equipment is fully functional.
Administrative support work (Assisting with ad-hoc duties including travel, accommodation and IExpense claims; and assist with internal & external functions)
Stationary Stock take, Ordering & distribution thereof to Business units.
Courier deliveries
Opening & closing of business entrances.

Requirements: Skills, Qualifications and Experience required

Preference will be given to candidates with financial services exposure.
Experience and references applicable to the primary functions of the position.
Good telephonic manner
Diverse experience in front-line positions is essential (Minimum of 2 years)
Professional approach and dedicated to providing the highest standards of customer services.
Excellent communication, call-handling, and customer service skills
Computer literate (Minimum of MS Word, Excel, PowerPoint, Outlook & Internet)
Flexibility and innovation in problem-solving
Anticipating problems and solutions within a busy environment
Own transport essential

Competencies

Friendly personality – approachable, outgoing, assertive
Good organisational skills: ability to prioritise, action, follow up and multi-task
Flexible and resourceful at problem-solving
Ability to work independently and as part of a team

Skills

Education

Closing Date

13 September 2023

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

How to apply for Old Mutual Receptionist Vacancy?

Apply now

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