Receptionist vacancy at CSIR
Deadline: 08 November 2024
Location: South Africa
Receptionist vacancy at CSIR
The CSIR has a vacancy for Receptionist in the Facilities Management and Security Services (FM & SS) Portfolio.
The incumbent will be responsible for projecting a professional and positive CSIR image with general enquiries and welcoming visitors. This role may also involve some administrative duties to support business operations. This position is based in Rosebank, Cape Town (Western Cape).
Key responsibilities:
Reception Services:
- Welcome, register and direct visitors to relevant destinations.
- Receive incoming mails / parcels / documents / and inform the recipients.
- Provide front desk services to both internal and external clients / suppliers (e.g., ensure that suppliers have access to tender box) for efficient business operations.
- Maintain security by following procedures and controlling access (monitor logbook, check visitor cards).
- Report any attempt of security breach as a safety precaution.
- Monitor and maintain reception foyer for general housekeeping.
- Monitor and update information stand at Reception area e.g. publications for effective communication.
- Update personnel contact details and update telephone list for easy reach and prompt response to clients.
Customer Services:
- Understand the CSIR business to allow professional and respectful service interaction with customers to ensure a warm and effective reception of clients.
- Establish and maintain good relationships with customers to understand their requests.
- Receive customers’ requests and attend to them speedily to improve or promote positive image of CSIR.
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- Fixed Term Contract Learnership at Sasol
Support Services:
- Assist with basic administration support e.g. schedule staff meetings, taking minutes, loading documents to SharePoint, FM SHEQ Document Management, travel arrangement, ship weekly bag via courier, boardroom support, fleet admin, etc for effective business operations.
- Assist with procurement of goods and services, process journal recoveries, weekly and monthly reporting as and when requested by the Site Support Officer or Site Support Manager (SSM).
- Control office consumables (canteen consumables, stationary etc.) for stock control.
- Duplicate, safekeeping and register of keys to manage/ control unit keys.
- Provide any other support required from the SSM so that the FM Department can maintain our service levels.
- Provide back up service at registry and binding of reports.
Qualifications, skills and experience:
- A Grade 12 certificate.
- Two (2) years’ experience in a receptionist role or in a business support environment.
- Customer/Client Focus.
- Computer skills.
- Telephone etiquette.
- Good interpersonal skill.
- Good communication skills.
Please ensure that all work experience, abilities and skills are grouped together and not referenced all over the advert.
How to apply
To apply, visit CSIR careers portal.
Closing date: 08 November 2024
PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES ONLY.
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