Receptionist vacancy at Intercare Group
Deadline: 30 October 2024
Location: East London, South Africa
Receptionist vacancy at Intercare Group
As receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions. If you’re a passionate self-starter, this position is a great opportunity for you.
DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
MORE OPPORTUNITIES:
- Receptionist vacancy at Old Mutual
- Full-time Service Consultant vacancies at Capitec
- PRASA Internships (12 Months Contract)
REQUIREMENTS
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
How to apply
To apply, visit Intercare Group careers portal.
If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.
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