Sasria Customer Experience Internships 2025
Deadline: 06 March 2025
Location: Sandton, South Africa
Sasria Customer Experience Internships
Sasria is accepting applications for Customer Experience Internship programme.
The Customer Experience Intern will gain exposure and training in administrative and operational support in the Customer Care environment, i.e. the implementation of CX initiatives, data management, and stakeholder coordination to enhance customer satisfaction and service efficiency.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Customer Experience, Communication, Psychology, Consumer Behaviour, Data Analytics or Business Analytics
Experience
- No post qualification experience required
MORE OPPORTUNITIES:
- Allan Gray Accelerate Internship Programme 2025
- WesBank Learnership Programme 2025 / 2026
- ACT Nyoloha Scholarship Bursary Programme 2025
Tasks
- Provide administrative support to the Customer Care Space, including document preparation, scheduling meetings, and record keeping of complaints/queries on the system.
- Provide support function in resolving customers’ queries, specific to their service experience relating to claims activities.
Administration
- Support the preparation of CX reports, presentations, and insights based on customer data.
- Ensure completion of tasks or activities supporting the turnaround time in attending to queries and implementation of procedures.
- Minutes of engagements attended by CCS.
- Coordinate internal and external stakeholder engagements, ensuring seamless communication.
How to apply
To apply, visit Sasria careers portal.
Reference Number: SAS250227-1
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