Service Consultant vacancy at Nedbank South Africa

Service Consultant vacancy at Nedbank South Africa

Deadline: 04 October 2024

Location: Mpumalanga, South Africa

Service Consultant vacancy at Nedbank

Nedbank Group is recruiting and accepting applications for Service Consultant vacancy.

Purpose: To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.

Minimum Experience Level

  • 2 – 3 years customer facing experience, preferable Retail branch experience
  • 1 – 2 years Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience.
  • Where applicable, foreign exhange  experience.

Requirements

  • Banking Services (example, Higher Certificate in Banking Services – NQF5)
  • Matric / Grade 12 / National Senior Certificate
  • Must have clear ITC and Criminal Record

MORE OPPORTUNITIES:

Technical / Professional Knowledge

  • Customer service principles
  • Product Knowledge
  • Problem solving skills
  • Relationship management
  • Nedbank security policies and procedures
  • Governance, Risk and Controls
  • Forex product

Behavioural Competencies

  • Building Customer Loyalty
  • Earning Trust
  • Collaborating
  • Managing Work
  • Adaptability
  • Stress Tolerance
  • Continuous Learning

Application

To apply, visit Nedbank recruitment portal.

Note: Late applications will not be considered.

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