Various Consultant vacancies at Road Accident Fund
Deadline: 10 December 2024
Location: Cape Town, South Africa
Various Consultant vacancies at Road Accident Fund
Road Accident Fund is recruiting and accepting applications for Various Consultant vacancies.
Purpose of the Job: To be responsible for the processing and adjudication of death product claim.
NB: This is a 12 Month’s Fixed Term Contract Position
Key Performance Areas
Funeral adjudication
- Review the claim against the funeral adjudication standards
- Apply funeral benefit adjudication rules to determine quantum
- Generate funeral product offer using relevant offer template
- Obtain approval in line with DOA
- Research Analyse and review policies and laws relevant to assigned cases.
- After approval communicate the offer to the claimant through offer management
Quality Assurance
- Participate in the consultations process on the implementation of claims and related processes
- Ensure that claims and processes are implemented and maintained at the highest standards.
- Maintain the implementation an unusual occurrence procedures
- Quality assure the funeral adjudication claims before they can be progressed to the phase of claims processing
Administrative support
- Deal with/and respond to correspondence
- Produce documents, briefing papers, reports, and presentations.
- Assist with typing and editing briefs, technical papers, letters to various parties and memos.
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Reporting
- Track and report against set objectives and targets
- Report on emerging risks
- Provide ad hoc reports on process improvement initiatives
Stakeholder management
- Maintain healthy relationships with all stakeholders
- Follow up and feedback to all stakeholders to keep them updated on the status of a query
- Respond to queries within the predefined turnaround times
Qualifications and Experience
- Bachelor’s Degree/Advanced Diploma in a related qualification
- Relevant 3 years’ experience in a claims adjudication related environment.
Technical and behavioral competencies required
- Planning, Organizing and Coordinating
- Personal Mastery
- Judgement and Decision Making
- Ethics and Values
- Client Service Orientation
- Claims management process/ processes and systems
- Complex problem identification, solving and decision making
- Customer value proposition
- Good financial management skills
- Strong analytical capabilities
- Knowledge of Motor Vehicle Accident Legislation
- PFMA knowledge.
Road Accident Fund Values
- Integrity
- Compassion
- Accountability
- Respect
- Excellence
How to apply
To apply, visit Road Accident Fund recruitment portal.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
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