Work at Discovery as a Service Consultant (Talent Pool)
Deadline: Ongoing
Location: South Africa
Work at Discovery as a Service Consultant (Talent Pool)
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. The company seek out and invest in exceptional individuals who understand and support their core purpose, and whose own values align with those of Discovery. Their fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within the society.
Key Purpose
Dealing with all queries related to Chronics and HIV.
Areas of responsibility may include but not limited to:
- Taking calls and dealing with Discovery queries;
- Dealing with queries from franchises, brokers & the public;
- Dealing with all queries related to Chronics and HIV
- Dealing with all queries through to resolution;
- Admin functions;
- Policy changes to the product;
- Working on Discovery Systems;
- Assisting with escalated queries from brokers and franchises.
Personal Attributes and Skills
- Self- motivated and pro-active;
- Team player;
- Assertiveness and can easily adapt to change;
- Able to prioritize and work under pressure;
- Very organized, positive, and service orientated;
- Professional at all times;
- Attention to detail;
- Empathetic;
- Sensitive
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- Ivanplats Work Experience Learnership 2024
Education and Experience
Essential:
- Minimum 50% English, Maths / Maths Literacy or Accounting
- Excellent verbal and written communication skills;
- Excellent administration skills;
- MS Office and PC literate;
- Contact centre consultant skill
Application Process
To apply, visit Discovery career website.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process.
Careers Office is on Social media platforms for more updates, follow our WhatsApp channel.