IT Support Analyst vacancies at Transnet
Deadline: 20 February 2025
Location: South Africa
IT Support Analyst vacancies at Transnet
Transnet is recruiting and accepting applications for IT Support Analyst vacancies.
PURPOSE:
To provide a single point of contact for end-users to receive technical support of information technology equipment at the Transnet sites that he/she will be supporting, by installing, diagnosing, repairing, and upgrading all computer hardware and software as well as disaster recovery, business continuity planning, business phone solutions and security solutions to ensure optimal workstation performance.
To provide continual and reliable desktop support for all Transnet users in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment in order to achieve no downtime and zero call backs. Moreover, the functions of this position have become multi-functional Desktop Engineers supporting hardware, software, servers, printers, multimedia, networking and mobility and video conferencing.
Qualifications and Experience
- 3 Year Diploma
- Relevant National/Advanced Diploma (NQF 6/7) in Information Systems, Computer Science or related field
- A+ Certification
- N+ Certification
MORE OPPORTUNITIES:
- The Junior Officer vacancy at Road Accident Fund
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- 18 months Technician Trainee Programme at Sappi
MINIMUM YEARS RELEVANT EXPERIENCE:
- 5 Years’ experience with exposure to Desktop support supporting Lenovo, HP, Dell, Acer, or Asus PCs
- ITIL Foundation Certification would be advantageous
STANDARD JOB REQUIRMENTS:
- Driver’s license code 08 and own transport highly desirable
- May be required to travel to other Transnet sites
- May be required to undertake travel outside of the Republic of South Africa to bordering countries from time to time
Competencies
- Strategy & Sustainability
- Strategic Thinking
- Commercial Awareness
- Innovating Inspirational Leadership
- Inspiring People
- Managing Talent
- Leading Change
- Embracing Change Business Performance & Delivery
- Lead Business Performance
- Strategic Decision Making
- Business Acumen
- Analysing Relationship Management
- Communicating Effectively
- Collaborating and Networks
- Service Oriented
- Persuading and Influencing Corporate Governance and Compliance
- Leading Good Governance
- Leading Safety Practices
- Leading Risk Management Personal Mastery
- Resilience
- Learning and Applying Expertise
- Emotional Intelligence
- Vigour and Personal Drive Knowledge required: Hardware and Software Maintenance and troubleshooting Multi-device support (Mobile, printers, tablets) Skills Required: Strategic: The ability to think long term and big picture, and to connect tactical solutions to a long-term plan.
Application
To apply, visit Transnet recruitment portal.
Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
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